Mrs. Tutor Inc. Privacy Policy

1. Our Commitment to Privacy

Mrs. Tutor Inc. is committed to protecting the privacy and security of the personal information of our students and their families. This policy outlines how we collect, use, and safeguard your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Ontario provincial laws.

2. Information We Collect

We collect only the information necessary to provide high-quality, personalized tutoring services. This includes:

• Contact Information: Parent/Guardian name, email address, phone number, and home address.
• Student Details: Name, age, grade level, school, academic history, and specific learning needs or goals.
• Technical Data: IP address and browser type (collected automatically via our website to improve site functionality).
• Payment Information: Payment details are processed via secure third-party providers. Mrs. Tutor Inc. does not store full credit card numbers on our local servers.

3. How We Use Your Information

Mrs. Tutor Inc. uses your data to:

• Match students with the most appropriate tutoring plan and educator.
• Communicate regarding lesson schedules, progress reports, and billing.
• Comply with Canada's Anti-Spam Legislation (CASL) by sending newsletters or promotional offers only with your express consent.
• Maintain the quality and safety of our educational services.

4. Sharing and Confidentiality

Mrs. Tutor Inc. does not sell, rent, or lease customer lists to third parties.

• Tutor Confidentiality: We take the privacy of our students seriously. All tutors and staff associated with Mrs. Tutor Inc. have signed formal Confidentiality Agreements.
• Service Providers: We may share data with trusted partners (such as scheduling software or email platforms) solely to perform essential business functions. These parties are contractually obligated to maintain the confidentiality of your information.

5. Cookies and Tracking

Our website uses "cookies" to help personalize your online experience. Cookies are small text files placed on your device to help the site remember your preferences. You have the ability to accept or decline cookies through your browser settings; however, declining cookies may limit your ability to use certain interactive features of our website.

6. Security of Your Data

Mrs. Tutor Inc. secures your personal data from unauthorized access, use, or disclosure. We use industry-standard encryption (such as SSL protocol) when transmitting sensitive data. Access to personally identifiable information is strictly limited to those employees or contractors who require the information to perform their specific job responsibilities.

7. Protecting Minors

As an educational service, we are especially concerned with protecting the privacy of children. Mrs. Tutor Inc. does not knowingly collect personal data from children under the age of 13 without the express consent and involvement of a parent or legal guardian.

8. Your Rights (PIPEDA Compliance)

Under Canadian law, you have the right to:

• Access the personal information Mrs. Tutor Inc. holds about you.
• Request that we correct any inaccurate or incomplete information.
• Withdraw your consent for the use of your data at any time (subject to legal or contractual restrictions).

9. Contact Information

Mrs. Tutor Inc. welcomes your comments regarding this Privacy Policy. If you have questions or believe we have not adhered to this statement, please contact us at admin@mrstutor.ca.